Privacy Policy

Privacy Policy

Introduction

Welcome to http://affordable-collision-repair.collision-talk.com! We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of information from our website visitors and users. By accessing or using our services, you agree to the terms described here, in compliance with various global privacy regulations including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Privacy Act (CPA)
  • Utah’s Consumer Sales and Service Protection Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at http://affordable-collision-repair.collision-talk.com.
  2. Any mobile applications or services we offer.
  3. Interactive features and services accessible through our platform.

Please note that this policy does not cover third-party websites, applications, or services linked to ours, as they have their own privacy policies governing data collection and usage. We encourage you to review these policies before providing any personal information on such platforms.

Processing Activities

This Privacy Policy guides our interactions with users when:

  1. You sign up and use our applications and services as an authorized user.
  2. You visit or navigate through our websites, including linked pages.
  3. You receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data to enhance your experience and provide personalized services. These include:

  1. Account Information: Details required to set up and manage your user account on our platform.
  2. Payment Information: Credit card details, billing addresses, and transaction records for processing payments.
  3. Financial Information: Banking information, if you choose to link your bank accounts for specific services.
  4. Purchase Information: Products or services you have purchased from us, including order history and preferences.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device ID, and location data.
  6. Location Data: Information about your geographical location when using our GPS-based services.
  7. Feedback and Reviews: Comments, suggestions, or reviews you share with us to improve our products and services.
  8. Social Media Information: If you interact with us on social media platforms, we may collect data from those accounts to personalize your experience.
  9. Product Information: Details about the products you view or purchase on our website.

We gather this data through various means, including direct user input, tracking technologies, and information received from third parties.

Cookies

Cookies are small text files placed on your browser by websites to store and retrieve user preferences and browsing data. We use cookies for:

  1. Strictly Necessary Functions: Ensuring the basic functionality of our website, such as navigating through pages.
  2. Preference Cookies: Remembering your settings and preferences.
  3. Analytics: Tracking site usage and gathering aggregate data to improve our services.

Users can manage their cookie preferences through our Cookie Manager tool, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose it was collected for, plus a reasonable period thereafter for legal or business requirements. Once the retention period expires or upon request from the user, we delete or anonymize the data, ensuring its secure erasure.

Security Measures

We implement robust security measures to protect your personal data:

  1. Employing encryption for secure communication.
  2. Engaging reputable third-party processing partners who adhere to strict privacy and security standards.
  3. Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18 (or the legal age limit in your jurisdiction). If we discover that a child has provided us with such information, we will take steps to delete it and terminate any associated accounts promptly.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  1. Access to your data and its use.
  2. Correction or rectification of inaccurate or incomplete data.
  3. Erasure (right to be forgotten) under specific circumstances.
  4. Restriction or object to the processing of your data in certain situations.
  5. Data portability, allowing you to transfer your data to another controller.
  6. The right to withdraw consent at any time.
  7. Object to automated decision-making and profiling.

To exercise these rights, please contact our Privacy Team using the details provided below. We will respond to your requests within a reasonable timeframe as per applicable regulations.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting the updated policy on our website. We encourage users to review this page periodically for the latest information.

Contact Information

If you have any questions, concerns, or requests regarding your privacy or data protection, please contact us:

We value your trust in our company and are committed to handling your personal data with utmost care and transparency.